Getting Started
Do I need a credit card for the free tier?
No. You can sign up and use the free tier forever without entering payment information.
Do you require parental consent?
For students under 18, we require a parent or guardian to verify the account via SMS during sign-up.
Pricing & Billing
Can I pause my subscription?
Yes, you can pause your subscription over the summer or during breaks. You won't be billed while paused.
Can I get a refund?
Yes, we offer a 7-day no-questions-asked refund on all subscription tiers. Please see our Refund Policy for details.
Features & Capabilities
Can the Grader read my handwriting?
Yes. The OCR engine is trained on messy handwriting, math symbols, diagrams, and struck-out text.
How accurate is the rank prediction?
Rank prediction is a statistical distribution. We show you the median (P50), but also the P10 and P90 window. It is highly accurate but ultimately a projection based on your internal performance data.